Important Update: New Billing Software & Customer Portal from Inframark

Inframark has moved to new billing software and online customer portal. Please read on to learn how this change will affect how you pay your monthly water bill.

If your water account had an email on file associated with it, you will have received an email from WaterDistrict-Inframark@Starnik.net with a link. This link will take you to Inframark’s portal where you’ll obtain your new account number and set up a new billing profile. Thru this portal you can review your bills on line, schedule auto payments, and more. If you have an email address on file for your water account, but did not see this email in your inbox, please check your junk folder. If you cannot find the email, please reach out to Inframark Customer Service via the contact methods listed below.

Depending on how you currently pay your water bill, you will need to take different actions. Here are summaries of the changes required for each method:

  1. If you currently pay thru Inframark’s online portal, manually or via Auto-Pay, you will need to follow the link in the email sent to you from WaterDistrict-Inframark@Starnik.net
  2. If you pay by check via USPS, the address to mail the check to has changed. If you don’t use the payment coupon and envelope provided with your water bill, you will need to ensure you’re including your new account number and sending your payment to the new address. To obtain your new account number, please reach out to Inframark’s Customer Service.
  3. If you pay through your bank, you will need to update your account number and the address the bill is being sent to.

The new pay-to address is:

Remington MUD
P.O. Box 3264
Houston, Tx 77253-3264

If you have questions, contact Inframark Customer Service at (832) 467-1599 or email to CustomerService@Inframark.com.

🗑️ Holiday Trash & Recycling Schedule Update from Best Trash

🎁 Season’s Greetings!
Best Trash wishes everyone a joyful and safe holiday season — thank you for allowing us to be a part of the community!

🚫 No Collection Dates

Applies ONLY to customers with:

  • Trash collection on Monday & Thursday
  • Recycle collection on Thursday


♻️ Extra Recycling Tip

Overflow recycling may be placed in:

  • Clear bags
  • Cardboard boxes clearly marked “Recycle”

⏰ Important Reminders for all Customers!

  • Place bins at the curb by 7:00 AM on your scheduled day.
  • Pickup may be earlier than usual (lighter volume).
  • Or delayed due to increased holiday waste.

🙏 Thank you for your cooperation as our crews work hard to keep everything running smoothly!

Eye On Water Sign Up Instructions

Dear Remington MUD Resident,

Your water system has been equipped with an Automated Meter Reading (AMR) system. This system provides you, the water account holder, with tools to monitor your water consumption down to the minute, establish your own personal leak alert parameters, and manage your water consumption with more accuracy and reliability. Now that your meter has been changed out, you’ll be able to sign up for EyeOnWater by following these steps:

  1. Visit https://eyeonwater.com/signup
  2. Enter your water account number: 60761-761XXXXXXX (please enter using this format)
  3. Enter your zip code
  4. Enter your email address
  5. Create and confirm a password
  6. You will get a confirmation email from BEACON. You must verify your email address by clicking on this link. Once you do, you can sign in using your email and password.

For more information on the EyeOnWater app and how it can help you manage your water consumption, please watch the video below.

In the event you have questions regarding your water bill or to simply update your account information, please contact Inframark’s Customer Service Department at MUDCustomerService@Inframark.com or you can call (281) 579-4500 between 8 am and 5 pm, Monday thru Friday.

In the event you have any issues with your water or sewer service, or to report any possible issues, please call Inframark’s 24/7 number at (281) 398-8211.